How did Burswood Trophies come about?
We have been involved with various sporting clubs for over 30 years and have 1st hand experience at what is required from a customer point of view in ordering awards.
In 2000 we purchased an existing trophy business and changed the name to Burswood Trophies.
Why is Burswood Trophies so successful?
Starting in 2000, Burswood Trophies has prided itself on quality service and reliability with attention to detail on every order. With a growing client base for over 15 years we believe customer service is paramount. We have always had orders ready at the agreed time.
How does the business perform if the client isn’t happy?
Not that we have had many unhappy or dissatisfied customers, but occasionally there is a problem. We like to resolve these quickly and to the satisfaction of all parties because we know our customers have better things to do with their time.
Who runs the business?
The business is a family affair owned and run by husband and wife team of Mick and Charmaine Rogers and their dedicated staff.
Why should future clients choose Burswood Trophies?
Our major points of difference are;
1) If you like to be greeted with a smile and treated like a valued customer who is welcomed into the store to either browse or purchase items then come and see us.
2) We offer good old fashion service with quality awards and engraving at competitive prices.
3) Orders are completed by the agreed time.
What makes Burswood Trophies so different?
Ordering trophies should not be a difficult or daunting experience. At Burswood Trophies we will make it as simple as possible and can help you with every step of the process. You are welcome to come in and select awards or email a wish list that we can advise pricing on.
When it comes to engraving everything is completed in house ie laser engraving, dye sublimation,
glass etching, hand engraving and full colour glass printing.
How many clients are repeat clients?
With a growing list of customers, most of which come to us from other customers recommendations. Repeat clients make up over 90% of our total customer base.
What are the positives of receiving awards & trophies from Burswood Trophies?
We get many emails and phone calls from satisfied customers saying the awards received look fantastic and have helped to make their ceremonial presentation one to remember.
What’s next for Burswood Trophies?
We strive to provide the latest awards available and keep up with modern technology by introducing new equipment like our Mimaki UV printer. This now provides options for full colour prints on virtually any surface, however is mainly used on glass, acrylic, timber and aluminium.